Frequently Asked Questions
Find answers to common questions about our products and services
What types of imitation jewellery raw materials do you offer?
We offer an extensive range of premium imitation jewellery raw materials including: Crystal Glass Pearls, Taiwan Coral, China Shell Pearls, Hydro Glass & Monalisa Beads, ABS Pearl Beads, Jelly Glass Beads, Commercial Glass Pearl Beads, Cubic Zirconia (CZ) Beads, Crystal Tyres, Japanese ABS Uncut Series, Brass Findings (Fiyus Tar, Bangle Locks, Casting Balls, Kundan Dabbi), and more. Our extensive catalog caters to various styles and designs for jewellery designers and manufacturers.
Are your imitation jewellery raw materials of high quality?
Yes, we are committed to providing high-quality materials that meet our stringent standards. Our products undergo thorough quality control processes to ensure durability, consistency, and aesthetic appeal.
Do you offer bulk discounts for large orders?
Yes, we offer competitive pricing and discounts for bulk orders. Please contact our sales team for more information on pricing and minimum order quantities.
Can I request custom or personalized orders?
While we primarily offer standard products, we may be able to accommodate custom or personalized orders depending on the nature of the request. Please reach out to our customer service team to discuss your specific requirements.
What payment methods do you accept?
We accept a variety of payment methods, including bank transfers, cash on delivery (COD), and payment via UPI. You can choose the payment method that is most convenient for you during the checkout process.
What are your shipping options and delivery times?
We offer various shipping options, including standard and expedited shipping, with delivery times depending on the destination and selected shipping method. You can view estimated delivery times during the checkout process.
Do you ship internationally?
Yes, we ship our imitation jewellery raw materials worldwide to ensure customers from around the globe have access to our products. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 2 days of receiving your shipment to initiate a return or exchange. For more details, please refer to our Returns and Exchanges Policy.
Do you offer wholesale or bulk pricing for resellers?
Yes, we offer wholesale pricing and special discounts for resellers and businesses interested in purchasing our imitation jewellery raw materials in bulk quantities. Please reach out to our sales team to discuss wholesale opportunities.
Do you provide detailed product specifications and color charts?
Yes, we provide comprehensive product catalogs with detailed specifications, size charts, and color variations for all our products. Each product line includes detailed information about materials, finishes, available sizes, and color options to help you make informed decisions.
How can I contact your customer service team for further assistance?
You can contact our customer service team via email at ratangemsjewellery17@gmail.com, by phone at +919619011999, or through the contact form on our website. We are here to assist you with any questions, concerns, or inquiries you may have.
Still have questions?
Can't find the answer you're looking for? Our customer service team is here to help.
Email: ratangemsjewellery17@gmail.com
Phone: +91 9619011999